You take online privacy seriously and so do we. We are a company committed to protecting the personal information of visitors to our web sites and web pages. This policy is one way of sustaining your trust in our companies, our products and our services.
Once you become a customer of Blue Star Residential Lending, and annually thereafter while you remain a customer of Blue Star Residential Lending, we will provide you a Privacy Notice describing our privacy practices related to the collection and sharing of personal information about our customers, as required by law.
What Personal Information does Blue Star Residential Lending Collect Online?
We collect personal information about you from the information you provide to us when you visit our web sites and web pages.
The information will depend on the Blue Star Residential Lending web site or web page you visit. This information may include:
social security number in whole or in part
Blue Star Residential Lending account number
account number at a bank or other financial institution, type of bank account, and the name of the bank or other financial institution
demand note number
email referral information
date of birth
current residential information including mortgage or rent payments
Blue Star Residential Lending collects social security numbers as necessary to support state and federal legal requirements, to provide products or services to you, and to meet our human resources needs. We restrict access to social security numbers to employees, agents, and subcontractors who need social security numbers to support these purposes. We provide social security numbers to government agencies, as required by law. We strive to protect social security numbers from unlawful disclosure and keep them confidential by maintaining physical, electronic, and procedural safeguards that comply with applicable state and federal regulations.
How Do You Use the Personal Information You Collect About Me Online?
We use the personal information we collect online to process your request for services, products or information. For example, we may use the information you provide when you complete an online Blue Star Residential Lending Application to process and evaluate your application. If you complete a Blue Star Residential Lending quote form, we may use the information you provide to develop an accurate quote for you. If you request product information, we may use the information you provide to mail you information you request. We may also use the information we collect for analytic purposes, market research or for marketing purposes, as allowed by law.
Do You Share the Personal Information You Collect About Me Online?
We may share some of the information we collect about you to third parties, such as companies performing services on our behalf, to provide the products or services you have requested.
We may share information we collect about you with companies with whom we have formal agreements to offer you financial products and services.
We may also share information about you with our affiliates and with non-affiliates for analysis, market research and marketing purposes, as allowed by law.
We may disclose your personal information as otherwise permitted or required by law.
Any company with which we share information about you for the above purposes is contractually required to comply with confidentiality standards.
When you browse or visit one of our web sites, we may store certain information on your computer. This information may be in the form of a small text file called a “cookie” and can help us to tailor our sites to your individual preferences and save you time if you visit the site again. For example, cookies may include the country webpage you prefer or your language preference. Where specific programs associated with our web sites require a user ID and password, you have the option of requesting that we save your user ID and password so that you will not have to re-enter that information the next time you access the web site. This is accomplished by the placement of a cookie on your computer.
We may also use cookie technology or other online tracking technologies, like web beacons, to gather information about your visit to our web sites. This information allows us to measure site activity and to improve your experience on our sites and may include the time and length of your visit, the web pages you look at on our sites, the web site you visited just before coming to ours and your internet service provider. If we provide you a link from our site to another site, we may track the fact that you navigated to that other site from ours, and we may track your activity while on that site. This will help us understand which links are helpful to you when you visit our site, and will help us provide you with links that may be of interest to you, when you visit our site again.
How Can I Change or Update the Personal Information You Collected About Me Online?
If you have questions about information you provided on a Blue Star Residential Lending web site or web page, call the phone number or select the “Contact US” link provided on the specific web page, so that we may assist you.
What Steps Do You Take to Protect Personal Information About Me?
We restrict access to the information obtained from our web sites and web pages to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards designed to protect your personal information.